Returns & Exchanges
We want you to love your clean beauty essentials as much as we do, which is why we offer a 30-day satisfaction guarantee on all products purchased through our official store. If a shade or formula isn't the perfect fit for your skin, we are happy to facilitate a return or exchange for a more suitable match.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email to ensure your return is tracked and processed efficiently.
- 3.Package Your Items
Securely pack the products in their original packaging, ensuring they are well-protected, and attach the prepaid label to the outside of the box.
- 4.Receive Your Refund
Drop your package at any authorized carrier location; once we receive and inspect your items, we will process your refund to the original payment method within 7-10 business days.
